Commissioned research and insight
Independent research, consultation, evaluation and analysis that reveal what matters and support confident decisions.
Research · Insight · Development
Commissioned research, strategy and development that leads to action.
UK-based independent research and consultancy for universities, membership bodies and purpose-led organisations that need reliable evidence, stronger services or a practical route to impact.
Commission research and evaluation, understand members and stakeholders, develop a strategy or offer, or turn valuable knowledge into resources people can use.
What we do
Research, strategy and development services shaped around your decision or goal.
Strategy and development
Critical-friend support to develop ideas, services, programmes, partnerships and routes to sustainable value.
Membership and organisational development
Membership research, value propositions, engagement, service development and organisational review.
Research impact and knowledge exchange
Support to strengthen pathways to change, useful outputs, partnerships, adoption and lasting value.
Research project websites and digital outputs
Research websites, repositories, digital resources and interactive experiences when the work calls for them.
Who we work with
Specialist support for research, membership, public-interest and business organisations.
- Researchers and research teams
- Membership bodies and professional societies
- Universities and research organisations
- Public and third-sector organisations
- Businesses, partnerships and programmes
Featured work
Examples of commissioned research, membership development and research platforms.
Commissioned research
Chartered Association of Business Schools
Segmentation research to inform future alumni engagement of the national Help to Grow: Management programme.
Impact and knowledge exchangeUniversity of Bath
Developing a Knowledge Exchange toolkit and REF Impact training for staff and researchers.
Membership and offer developmentMilitary Coworking Network
Building a scalable membership platform around wellbeing, connection and professional identity for the RAF Families Association funded project.
Membership and offer developmentBirmingham Law Society Membership Survey
Commissioned to undertake a membership survey for the largest regional law society in the UK
What clients say
Trusted for thoughtful research, strategic clarity and practical delivery.
Working with Tracey on our 2024 Membership Survey was an excellent experience from start to finish. She brought deep expertise in membership insight, a strong understanding of professional communities, and a structured, thoughtful approach that helped us uncover what really matters to our members. The final report has given us data and direction that we’re now using to shape board priorities and drive value for our members. It felt like more than just a survey - it was a strategic process, and Tracey guided it with clarity, professionalism and care.
Tracey’s contribution to the Military Coworking Network was foundational. Over five years, she helped shape our coworking and member value proposition, guiding us from concept to a thriving network of almost 2,000 military spouses and partners. Her insight into community-building, strategic clarity, and understanding of the unique challenges faced by military families helped us design an offer that truly supported wellbeing, connection, and professional identity. Tracey’s work played a part in the long-term impact that has since been recognised by national award nominations including the Great British Workplace Wellbeing Awards and the Soldiering On Awards. She brought both care and critical thinking to every stage of our journey.
As a small business, finding someone who truly understands both our budget and our ambitions is essential, yet rare - but that’s exactly what we’ve found in Tracey. Over the past five years, she has become an invaluable partner, helping us shape the look, feel, and functionality of our site while steadily improving our SEO in ways that have directly boosted bookings. What sets Tracey apart is her ability to get to the heart of what’s needed. She asks the right questions, listens deeply, and doesn’t just deliver - she overdelivers. She’s incredibly reliable, always meets deadlines, and brings practical, thoughtful solutions that are tailored to the realities of running a small business. In short, Tracey is a delight to work with
Ideas and possibilities
Find inspiration for what the work could become.
A commission does not always have to end with a report. Research, evidence and expertise can become better services, stronger communities, practical resources, learning, public experiences or lasting digital assets.
Explore ideas and possibilities